Xanadu Vacation Packages – do not include accommodations.

Enjoy 10% discount on accommodations rates when you choose one of the following packages. Packages work best when added to a minimum 5 nights stay.

Custom packages are available. Please choose a minimum of 3 tours from our "tours menu". You will receive a 5% discount off your accommodations rate for custom packages. All accommodation and package items must be pre-paid in full a minimum of 30 days prior to arrival.

Please note: Tours/items included in your package will be scheduled with the Front Desk upon arrival. Should you wish to pre-book items for certain days, please let us know with a minimum of 1 weeks notice.

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Deposit / Payment Policy:

To confirm a reservation, a deposit of US$100 per person (including children) is required at the time of booking. Balance is due 30 days prior to date of arrival. Payment in full is due at time of booking if within 30 days prior to arrival date. We accept Visa, MasterCard and American Express. To pay by credit card kindly forward your credit card information (first half of number and security code in one email, second half of number, expiration date and name on card in second email) and authorization to withdraw that amount. If you would like to phone us, please dial 011-501-226-2814. Our reservations office is open from 8am to 6pm daily (Central Standard Time - we do not observe Daylight Savings). Or, you may fax the information to 011-501-226-3409. A credit card authorization form will be sent upon request.

Package Policy:

Each package was created with high expectations of our guests in mind. We have no control over the weather (although we wish we did) and can not be held responsible for any trips that are canceled due to inclement weather or non availability. However, we are happy to substitute tours, golf cart rentals, massages, dinners, etc. for any tours that are canceled.

Packages Cancellation / Refund Policy:

Full refund if cancelled 60+ days prior to arrival. 50% refund if cancelled 30-60 days prior to arrival. No refund if cancelled less than 30 days prior to arrival. A 6% handling fee will be charged for all refunds. No refunds for no-shows or unused portions of accommodations or tours. There will be no refunds due to airline delays, strikes, political unrest or Acts of God, including Hurricanes. Travel insurance is recommended and can be purchased through Travel Guard International – www.travelguard.com.